Web Privacy Statement

Collecting and Using Personal Information
Welcome to the Quality Health Management, LLC website. We appreciate your interest in us. When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our sites will be used solely for the purpose stated on the page where it is collected. Quality Health Management will not sell, license, transmit or disclose this information outside of Quality Health Management unless (a) expressly authorized by you, (b) necessary to enable Quality Health Management agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

Your E-Mail
We welcome your comments or questions about our websites and have provided e-mail boxes for that purpose. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns. Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead at the numbers provided on this web site.

Security
Quality Health Management has adopted and adheres to stringent security standards designed to protect non-public personal information at aetna.com against accidental or unauthorized access or disclosure. Among the safeguards that Quality Health Management has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.